1. Overview
FutureDev17 builds downloadable desktop software. This Privacy Policy explains what information we collect when you visit this store, purchase a license, or contact support, and how that information is used.
All 32 products are designed to be local-first. They do not require an account, do not send usage telemetry, and do not transmit your files, notes, records, scans, or documents to us. Data you create inside an app stays on the device where you created it.
2. Information we collect
We collect only what is necessary to sell a license and support the people who buy one.
- Purchase information. Through our checkout provider we receive your name, email address, country, order reference, and the edition purchased.
- Support correspondence. If you email us, we receive your address, message content, and any files or logs you include.
- Basic server logs. Our hosting provider may record standard request logs (IP, user agent, timestamp, URL) for security and abuse prevention.
- Application data. None. The desktop apps do not include analytics SDKs, crash beacons, or identifying update pings.
3. How we use information
We use the limited information above to deliver license files and download links, respond to support requests, process refunds and chargebacks, meet tax and accounting obligations, and protect the store from fraud and abuse.
We do not sell, rent, or trade personal information, and we do not build advertising profiles from purchase data.
4. Payments
Payments are processed by Creem, which acts as the merchant of record for this store. Creem collects and processes payment details, billing address, and tax information under its own privacy policy. We never receive or store full card numbers, CVV codes, or wallet credentials.
We receive a transaction record containing your name, email address, country, order identifier, and amount paid, which we retain for accounting and tax purposes.
6. Third-party services
We rely on a small number of processors: Creem for checkout, payment processing and tax handling; email providers for license delivery and support replies; static hosting and CDN providers for this site; and font and script CDNs used to render the pages. Each processor receives only the information needed to perform its function.
7. Data retention
Order records are retained as long as required by tax and accounting law. Support emails are kept for up to 24 months, then deleted. Hosting logs are rotated automatically after a short period. License validation files stored by the apps live on your own device and are never uploaded.
8. Security
Traffic to this store and to checkout is encrypted in transit with HTTPS. Access to order data is limited to the developer and, where necessary, the payment provider. Because the apps store working data locally, protecting that data also depends on your device encryption and access controls — we recommend full-disk encryption and regular backups.
9. Your rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to certain processing. To exercise these rights, email support@futuredev.com.cn from the address used for your purchase. We may need to verify your identity first.
10. International transfers
Our payment and hosting providers may process data in countries other than yours. Where required, transfers are covered by appropriate safeguards such as standard contractual clauses.
11. Children
This store and our products are intended for professional and general audiences and are not directed at children under 16. We do not knowingly collect personal information from children.
12. Changes
We may update this policy as the store evolves or as legal requirements change. Material changes will be reflected in the Last updated date above. Continued use of the site after an update constitutes acceptance of the revised policy.
13. Contact
Questions about this policy or your data? Email support@futuredev.com.cn. A real person reads every message.